Leading both design operations and execution, I implemented an iterative and collaborative approach to deliver a high-impact payment dashboard within a 4-month turnaround. Given the scale—9 business units, 50+ payment methods, and cross-functional teams spanning domestic and international markets—agility was critical.

This initiative delivered a streamlined, scalable payment experience while ensuring cross-functional buy-in across a complex stakeholder landscape—all within an ambitious 4-month timeline.

Key details include:

✅ Iterative design process with rapid prototyping, continuous stakeholder feedback, and usability testing to refine the solution in real time
✅ Collaborative workflows ensuring alignment across product, engineering, legal, compliance, and regional teams
✅ Scaled design operations leveraging standardized frameworks, governance models, and automated workflows to streamline approvals
✅ Adaptive stakeholder engagement through structured workshops, design critiques, and cross-team syncs to ensure clarity and alignment
✅ Dynamic project execution—balancing shifting priorities, competing requirements, and regulatory constraints while maintaining design quality and efficiency